Employee empowerment will be one of several key components helping the company meet its growth goals, Rohr says. It's a strategy Rohr says worked well.
KBR's most recently filed Annual Report on Form 10-K, any subsequent Form 10-Qs and 8-Ks, and other U.S. Securities and Exchange Commission filings discuss some.
Lean service operations are people centred and people driven. However, organisations are generally tactical and reactive when dealing with the human element of lean service.